FAQs
Order
Payment
Shipment
Returns & Complaints
Products
Contact
How can I place an order?
Simply select the products you want, add them to your cart, and follow the steps to complete your purchase.
Can I order without registering?
Which payment methods do you accept?
In our webshop you can pay in various ways:
Apple Pay
Google Pay
Shop Pay
Visa
Mastercard
American Express
Maestro
UnionPay
Is the payment secure?
Where do you deliver?
We ship from Austria and deliver throughout the EU .
How long does shipping take?
How much are the shipping costs?
Can I return a product?
Yes, you can return products within 14 days of receipt, provided they are unopened and unused.
What happens if I receive a damaged or incorrect product?
Are the products original?
Yes, all products are original and come either directly from the brand or from authorized distributors.
How can I contact you?
The easiest way is by email to office@mysk.at or via the contact form on our contact page. We will respond within 24 hours.